Privacy
Privacy statement Hotel Monastère
Hotel Monastère B.V. has provided you this privacy statement to inform you of the privacy principles of Hotel Monastère. Hotel Monastère has a strong commitment to providing the best service to all of our customers and clients, including respecting your concerns about your privacy. With our privacy statement we are happy to provide you as much possible information about privacy, to answer your questions about how Hotel Monastère and our website collects and uses the information that you provide to us. If you have other questions about your privacy, which are not stated in our statement, please contact us at: marketing@vondelhotels.com
Privacy
Hotel Monastère always handles your personal details in total privacy and with care. All the data Hotel Monastère collects are processed in accordance with GDPR applicable laws and regulations. Information collected through a cookie or similar technique on our website may contain personal data. Hotel Monastère is applicable to the processing of such personal data for internal use only to improve our services.
During your stay, Hotel Monastère collects your personal data. These data are processed in accordance with our Privacy Statement as well as GDPR applicable laws and regulations. Data collected by third booking parties using cookies etc. when browsing their website, is beyond our control. We will refer to the Privacy Statement of the agency you used to make your booking.
Collect information
If you want to make a booking at our hotel, we will ask you for information such as name, address, telephone number, e-mail address and credit card number. We will also use your e-mail address to send a confirmation and if necessary, we will use also other information to contact you for help in processing the reservation.
We will always ask you to voluntarily deliver us with personal identifiable information, such as your full name, email address, mailing address, telephone number or credit card number, to provide you with the best particular service your request when making a reservation. Hotel Monastère only sends you special offers and newsletters by e-mail, if permission is granted prior by you.
The website of Hotel Monastère also reads information from your browser and device without a cookie being stored. This way we are able to store the technical features of your terminal such as the type of operating system, settings and time zone. We use this information internal to improve our services to meet customer needs.
Personal data storage
As mentioned in our privacy statement, Hotel Monastère stores your personal data in a personal data profile. Non-active profiles will be deleted from our system after 2 years.
Third parties
Hotel Monastère does not share, rent, or sell personally identifiable information you have given to us that we can give to any third party without your permission. We handle your personal details in total discretion and with care. We will disclose your personally identifiable information when required by law or other legal process or in good faith belief that such action is necessary to investigate or protect against harmful activities at guests, staff, partners, website, property or to others.
If we sell all or a part of our business or otherwise involved in a merger or transaction, we may transfer your personally identifiable information (related to a prior reservation at one of our properties) to a third party as part of that transaction. As long as the acquirer agrees to comply with this privacy policy. We may share nonpersonal cumulative or summary information regarding its customers with partners or other third parties, to improve our services. Hotel Monastère does not sell or share any information at the individual customer level.
Web browsing
Our website does not collect personally identifiable information when you browse it nor request pages from our servers unless you voluntarily and knowingly provide it to us. We do not have any personal details in possess. Which means we will not no your name, e-mail address or any other personally identifiable information, when you browse the website unless you access the website from a link in an e-mail that we sent to you. If you gain access via an email link by us, we will know who you are based on the information you previously provided to Hotel Monastère.
However, when you request a page from the Hotel Monastère website, our servers log the information provided in the HTTP request header including the IP number, the time of request, the URL and other information that is provided in the HTTP header. We collect these HTTP information in order to make our website function correctly and to improve our services to meet your needs. It will give us a better insight on how visitors use our website.
Cookies
Cookies are small files that are sent to your browser while you are visiting a website and which are stored in your hard drive or memory of your computer or other device (mobile phone, tablet). During your next visit to our website, the browser can send back the information. The cookies that are stored through our website cannot harm your device.
Hotel Monastère makes use of the functional cookies. These cookies are necessary to provide the requested service. Information collected through a cookie or similar technique may contain personal data. We may enrich these personal data with data disclosed by you on public sources, in particular social media accounts to the extent these are relevant for us to know you and improve our services to meet your needs.
Third party cookies
Our (booking) partners can also store cookies on your device, if you have agreed to this. We cannot and do not control or influence the use by third parties of the information collected through these third-party cookies.
Remove cookies
The permission you have given to store and read certain cookies can be withdrawn at any time by setting your browser to disable cookies and/or to remove all cookies from the history of your browser.
Social Media
The website of Hotel Monastère is linked to various social media, including but not limited to Facebook and Instagram. Through the use of these social plug ins you can share and recommend information to others. Through these social plug ins, third party functional cookies are stored on your device.
These are cookies that are used to optimize you experience of the social media accounts. If you have agreed to this, third party tracking cookies may be stored that are used to track you online behavior when using various websites and to build a profile on your online behavior. This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.